My request concerns the accommodation or room booked:
I have a question about the accommodation booked, arrival/departure time, rental of sheets, towels, end of stay cleaning::
I can consult the complete description on my customer account, section "my files".
I can't find the answer on my customer account:
I call my accommodation provider or my "local contact", his contact details are on my booking confirmation received by email.
My request concerns an accommodation found on the website:
I would like more details about an advertisement:
All the information we have received is indicated on each advert.
I would like to know the availability of a property:
All our offers are put online in real time by the accommodation providers: You can check the availability by entering your dates of stay.
My request concerns a problem related to a current reservation: Consult our Frequently Asked Questions.
If the answer to your question is not in our FAQ, we will reply by e-mail within 24 hours to reservation@les2alpes.com