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  1. Les 2 Alpes Help Center
  2. FAQ

FAQ

  • I have a problem with my online payment
  • Localization of your accommodation
  • Book your location for your motorhome an van / Where can I park my motorhome or van?
  • What additional costs do I have to add to my accommodation booking?
  • Events in Les 2 Alpes
  • Skipass Winter
  • Cancellation insurance
  • Lifts opening
  • What does "keycard" mean?
  • Actvities in Les 2 Alpes
  • How to get all special offers and good deals of 2 Alpes Réservation ?
  • Is double booking possible?
  • How do I reserve two units in the same building?
  • Is the accommodation as advertised on the website?
  • What does professionally managed and privately managed accommodation mean?
  • Are pets allowed in the accommodation?
  • How do I log in to my customer account?
  • How to access to Les 2 Alpes
  • How does 2 Alpes Reservation work?
  • How to contact you ?
  • Can there be fake ads on offer?
  • What types of accommodation are available?
  • Where can I pick up my ski / snowboard equipment?
  • Where to find slopes and resort map?
  • Is there a withdrawal period after my booking?
  • Can I add services after my booking has been confirmed (equipment rental, ski lessons)?
  • What is the reception like when I arrive in Les 2 Alpes?
  • I need a contact person by phone, who should I call according to my request?
  • Can I block an accommodation or put an option on it until I decide?
  • Can I book accommodation that is available on dates other than those listed on the website?
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